Van Metre Companies knows that the process of apartment living can be not just exciting but sometimes a bit overwhelming. At Van Metre, we want everything to go right, the first time. All of us are committed to making that happen. When someone asks you how it was leasing from Van Metre, we want you to feel that we earned your highest score. If that is ever not the case, we want to hear from you.

Shortly after you move-in to your new home we will be sending you an E1 Survey asking you to briefly inform us of your move-in process and community satisfaction. The purpose of this survey is to ensure you are satisfied with your Van Metre Community and Management. We will also send you another survey roughly 150 days prior to the expiration of your lease to follow-up and make sure we are still exceeding your expectations.

We are asking for your participation in these brief surveys; both the new move-in and mid lease satisfaction surveys which will help us understand where we’re strong and where we can improve. E1Surveys supports the department of the Inspector General (IG) at the Van Metre Companies. E1Surveys are designed to provide independent and/or confidential assessments of apartment resident satisfaction for Van Metre’s multi-family residences. If you have any questions, or need additional information or clarification, please feel free to the IG department at any time.